ABOUT US

About Us

About A&A Professional Cooling and Heating in Colorado Springs

A&A Professional Cooling and Heating was started 15 years ago by Alan Patterson and his wife Anna Patterson with a commitment to low pressure sales and professional service. A&A takes pride in providing high value service that creates trust and builds lifetime relationships with service members.

Vision: To offer the best value by providing customer focused solutions to comfort needs with a friendly and professional approach, and to build a sustainable company that values people and is a blessing to all.

Company Values:

  • People: We always put people first!
  • Respect: We treat all people and property with Respect
  • Open: We are Open and transparent in all that we do.
  • Fun: We maintain a Fun environment for family, friends, and the community!
  • Efficiency: We strive to reduce waste and operate efficiently.
  • Safety: All procedures and operations ensure the Safety of people and property.
  • Service: Customer Service is our priority!
  • Innovation: We stay ahead of the curve with Innovative solutions and products.
  • Organized: We are Organized to systematically provide the best service and quality every time.
  • Now: We focus on the right Now, ensuring every job is 100% complete and never rushed.
  • Accountable: We are Accountable for our actions and take responsibility when we are wrong.
  • Leadership: The Lord is our leader, we depend on him to provide. Our values are demonstrated from the top down by servitude.

Meet Our Team

A&A Professional Cooling and Heating believes that a company is only as good as its people, and our people have made us one of the most trusted and respected heating and air conditioning companies in Colorado Springs. We trust our employees to go the extra mile to provide customers and service club members with unsurpassed service.

Meet Alan Patterson:

Alan was born in Roswell, New Mexico and has lived in Colorado since 1992. Alan and his wife Anna started A & A Professional Cooling and Heating in 2000 and he has been in the HVAC industry since 1982! He enjoys serving customers with the system or solution that best fits their needs and making homeowners happy without pressuring them or overselling. Alan loves that he can trust his staff to be honest, fair and to adhere to the old fashioned values his dad taught him like: “when you do a job, take the time to do it right,” and “your word is your bond.” Alan has five daughters, one son, eight grandchildren and counting! He and Anna have been married since 1983 and love serving people in business and through their church.  As a family man, Alan believes in taking care of others families and is thankful for the opportunity to serve.

Meet Phillip Romero:

Phillip is our Installation Supervisor and Quality Control Manager. From Denver, Phillip is also a Colorado Native and has been in the HVAC industry since 2003. He maintains his Mechanical “Mech IV” HVAC license for El Paso County and has his EPA universal certification as well as R-410A safety, carbon monoxide detection, mastering AC, safety inspection, and gas piping certifications.

Phillip loves the old fashion values and integrity that A&A brings to all our new and loyal customers, the family atmosphere at A&A and enjoys making people comfortable. “Dr. Phil,” thinks of himself as a surgeon because he works on the heart of the home, and we can’t agree more! Phillip is a loving husband, father, and grandfather. He enjoys spending time with his family, the great outdoors, loves to ride his motorcycle, going to church and being involved in ministries.

 

 

Meet Anthony Letteer:

Anthony is a Lead Service Technician and has been in the HVAC Industry since 2005. He maintains his Mechanical “Mech IV” HVAC license for El Paso County and has his EPA universal certification as well as R-410A safety, carbon monoxide detection, mastering AC, safety inspection, and gas piping certifications. Anthony’s favorite thing about A&A is the company’s dedication to old fashioned values and believes it is a high class cooling and heating company and adds so much value to our customers. A Colorado Springs native, Anthony enjoys playing video games and target shooting.

Meet Johnny Eaton:

Here’s Johnny!

Also a Colorado native, Johnny is from Denver and started his HVAC career with A&A about 2 and a half years ago. He is also working on all of his HVAC certifications and enjoys the relationships he has built at A&A. He also likes the competitive pay and the fact that A&A give everybody a fair chance. Johnny spends his spare time doing outdoor activities, working out, and spending time with his wife.

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Meet Evan Rose:

Evan is a Comfort Consultant and has been in the HVAC industry for 9 years. He has a strong background in customer service, and loves sharing knowledge with customers. Every time he walks in to a customer’s house, it is his goal to teach them something new. Even enjoys the challenge each house presents and helping customers find the best solution. He is trained in calculating duct CFM and air flow, load calculations, troubleshooting, and can figure out how to make any house a comfortable house. A California native, Evan enjoys hiking, computers, and above all spending time with his wife and daughter.

Meet Amandra Beltran:

Amandra has helped out at A & A since she was 14, from advertisement to office administration. As one of Alan’s daughters, she has watched how hard her dad worked to get this company started and being a part of this journey has been a blessing and she is so proud of him! She loves that A & A has always put our costumers first and makes sure they are always taken care of.  She is thankful to our customers for choosing our HVAC family to help take care of the comfort of their family! Married with two kids, Evalyn and Theodore, she loves spending time with her family, being involved in church ministries is a big part of her life, and she loves to travel.

 

Meet Monique Williams:

Monique is a Colorado Springs native and has worked in the office at A & A since 2014. She brings expertise in customer service and office administration with a background in retail and hospitality. Monique loves that A & A is a family owned and operated business that is trusted, has a very strong family atmosphere and believes in going above and beyond the customers’ expectations. With her son and soon to have a brand new baby girl at home, she loves being a mother and spending time with her husband & family.

Meet Virgie Purcella:

Virgie is the office manager and has been in the HVAC business for over 20 years! She enjoys the family oriented culture at A & A and even brings her grandkids to work with her on occasion.  She was born in Roswell, NM and raised in Santa Fe, NM. She has lived in Colorado since 1989. Virgie loves her family, her children and 4 grandkids. Cannot get through the day without her COFFEE 😉

Meet Andriel Letteer:

Andriel was born in Roswell, NM, but considers herself a Coloradan since she has lived most of her life here. With over 18 years of experience in the HVAC industry (all 18 with A&A!), she is our subject matter expert for just about everything office related. Andriel loves meeting and speaking with new people and helping them solve problems. Andriel is dedicated to the A&A family because they are all, “good, caring, loving, and trustworthy people.” When not working, she loves spending time with her husband, 2 children, and very large family. Andriel is also master at making custom cakes, is the lead singer in her church’s worship team, and likes doing brain puzzles.

Trust

Trust is not just a word to us, it is our promise to you.

At A&A Professional Cooling and Heating we value your trust, and go above and beyond to develop lifetime relationships with our service members. We offer honest solutions, quality service and high value pricing without the high pressure sales.

All of our services are backed with an industry leading lifetime labor guarantee when paired with our peace of mind service club membership.

TRUTHFUL, honest service every time

We will only offer you the equipment and services that best meet your needs based on a straight forward and transparent assessment.We will never sell you something you don’t need

RESPECT for your family and home

Our owner, office staff, installation crew, and service technicians are dedicated to serving you with integrity and consideration of your property, family and time.

UNDERSTANDING of details and total cost up front

There will be NO HIDDEN COSTS. You will receive a detailed proposal of costs and services before we begin.

SATISFACTION GUARANTEED on every job

We do not require you to pay anything upfront. We want you to be completely satisfied with our service before you pay anything.

TRAINED PROFESSIONALS you can trust

Our sales representatives, installation crew and service technicians are exceptionally trained in the industry and take pride in their work. They will call you with an estimated time of arrival and greet you with clean uniforms and a friendly smile, prepared to serve you with courtesy and efficiency.

We have done over 3,000 Air Conditioning and Heating installs and tens of thousands of service calls in every neighborhood in El Paso County. Your neighbors trust us, and you sure can too! We also stand behind our services with a lifetime labor warranty when paired with our “peace of mind” service club membership.

Join Our Team

Why Choose the A&A Pro’s:

At A&A Professional Cooling and Heating, we take Professionalism to heart! We stand up to what our name says we are PROFESSIONAL. All of our installers and service techs are offered paid training and technical courses to stay ahead of the competition, and up to date with industry best practices and standards. All employees are encouraged to develop and grow as the company grows and given promotional opportunities. Our goal is to cultivate new employees to take on the vision of A&A, and grow them into the future leaders of the company. The long term growth vision of A&A opens up endless opportunities while maintaining a family oriented feel and function of the company. One of the most important qualities we look for in a new team member is Fit. We function as a closely knit team, so it is crucial that we are all able to work well together towards the company goals, we all get along well, and we all adhere to the vision that makes A&A a great place to work and serve people. To apply please send your resume to aandapro@gmail.com
 

A&A Highlights:

· Family owned and operated since 2000

· Thousands of satisfied customers with 4.8 out of 5 stars on all review sites

· Licensed and insured for residential and commercial HVAC

· A+ rating with Better Business Bureau

· 100% Satisfaction Guarantee, No Pressure Sales, Up-Front Pricing

· Fair and competitive pay with performance incentives

· Professional environment with service oriented leadership

A&A Professional Heating and Cooling Company Vision:

To create high value by providing customer focused solutions to all residential and commercial HVAC needs with a friendly and professional approach, and to build a sustainable company that values employees and is a blessing to all.

A&A Professional Heating and Cooling Company Values:

Pride: We take Pride in all that we do, no matter how big or how small.

Respect: We treat all people and property with Respect

Open: We are Open and transparent in all that we do.

Fun: We maintain a Fun environment for family, friends, and the community!

Efficiency: We strive to reduce waste and operate Efficiently.

Safety: All procedures and operations ensure the Safety of people and property.

Service: Customer Service is our priority!

Innovation: We stay ahead of the curve with Innovative solutions and products.

Organized: We are Organized to systematically provide the best service and quality every time.

Now: We focus on the right Now, ensuring every job is 100% complete and never rushed.

Accountable: We are Accountable for our actions and take responsibility when we are wrong.

Leadership: The Lord is our leader, we depend on him to provide. Our values are demonstrated from the top down by servitude.

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